Rachel is Dr. William G. Kaylakie‘s head assistant. She works side by side with the doctor and is cross-trained to work in the front office. She has OSHA, radiology, HIPAA, and CPR certifications and is the OSHA compliance officer. She has been with our office since 2005. Rachel grew up in Houston and moved to Austin in 2001. She and her husband have 3 dogs, 2 cats, 2 chickens, 2 snakes and a rat. In her spare time she likes to spend time with her husband, read, play with her pets, and volunteer with animals.

Rachel, RDA


Madison started with Dr. Kaylakie’s team in June 2017. She is a Registered Dental Assistant in the State of Texas with CPR and radiology certifications. Before she began working with Dr Kaylakie, Madison participated in a program at her assisting school sponsored by Samaritan Health Ministries in which she worked with several different dental hygienists, general dentists, and orthodontists. Madison enjoys running with her two Australian Shepherds, going to Zilker Park, grooming her parents’ horses, and attending motocross races in Del Valle, Texas.
Samaritan Health Ministries Website: http://www.theshm.org/

Madison, RDA


Jamie has been a registered dental hygienist since 1982. She graduated from Midwestern State University in Wichita Falls, TX. Jamie was a member of Alpha Lambda Delta and Alpha Chi, honor societies. She has worked in periodontal and general family practices before joining Dr. William G. Kaylakie in 2009 and has OSHA, radiology, HIPAA, and CPR certifications. She has been married since 1982 and has three grown children, a schnauzer, and city chickens. In her spare time, Jamie enjoys kayaking, hiking, cooking, and visiting Port Aransas and State Parks.

Jamie, RDH.


Jennifer is a former medic that served in the U.S. Army and received an honorable discharge in 1993. She attended the UCT and TTU and has over 25 years of experiences in the administrative field. Jenn has worked with Dr. William G. Kaylakie since 2001 (an amazing 15 years!) and is a member of AADOM. She also is certificated in OSHA, HIPAA and CPR. In Jennifer’s spare time, you can usually find Jenn working with metals and creating art pieces in her home studio 3doggsdesigns, where she is watched closely by her dogs and cats. When she is not creating artwork, enjoys working with her husband, Bob, in their yard where they have a beautiful wild flower “meadow” in their front and back yards.

Jennifer – Office Manager


Part of our team since 2007, Sam is a former Veterinary Technician working with a Diplomat of the American Veterinary Dental College and worked with animals for seven years. He has been trained in-house to provide quality care to you. In his spare time, Sam enjoys spending time with his animals, family, and playing games on all forms of media.

Sam – Lab Tech